SHIPPING AND RETURNS
FREE SHIPPING INSIDE URUGUAY FOR ORDERS + THAN UY$ 3.500.-
When adding a product on your Chart you will be able to check on the shipping cost according to the weight and size of it or the sum of the products selected in the case there are more than one.
For national shippings in Uruguay we work with Correo Uruguayo and internationally we use Correo Uruguayo Standard and Corro Uruguayo EMS express.
Inside Uruguay: 1 to 5 days.
International Standard: 10 to 15 business days.
International EMS Express: 8 to 12 business days.
We will provide a tracking number so you can track the package and estimate the delivery date.
Our products may be returned and exchanged ONLY in the following cases:
If the client received the wrong product or another product that the one purchased.
If the color or design of the product received is not the one selected by the client.
If the product received is not in excellent conditions.*
* The client will need to provide pictures showing the damage or problem on the product.
A refund can be made ONLY in the following cases:
The client changes its mind and like to cancel the order up to 24 hours after the order is placed.